Location: Milan
Type: Permanent
Industry: Ladieswear
Job Ref: TGM2018
The Company:
An exciting opportunity has arisen for an experienced Sales Manager to oversee the whole sales process in the UK. To act as an ambassador to the business in a front facing capacity offering a trusted point of contact for each of their stakeholders & clients at all times. To integrate with other depts. and ensure every opportunity is maximised to the best of their ability. Set & manage annual budgets, work with the team to maintain & grow revenue whilst at the same time maximising margin. Experience with Licensing and in a similar market is desirable.
The Role:
- To understand & share the companies long term vision & actively engage in promoting the goals & business aspirations
- Make the commercial decisions on a day-to-day basis with the support of the Head of Sales, offering support to the wider sales teams, where necessary
- Participate fully in the delivery of each year’s budget & forecasts for existing & new business & assist the team to achieve these goals throughout the year, having a close working relationship
- Ensure quarterly review meetings with senior management at Retail are carried out driving the business success and plan
- Be accountable for the P&L of the business and its management together with the Head of Sales
- Develop successful strategies to underpin delivery of sales against budgets considering overheads, maximising opportunity and profitability
- Key participation in bi-weekly sales report meetings, License update meetings, sales meeting; to understand how the business is performing & report back to the management team in the monthly Management update meetings
- Manage own accounts as well as offering support to the other sales managers & their customers via a close working relationship & assist in ensuring optimum engagement of the rest of the team throughout the process in support of their efforts
- Manage the commercial process & ensure all lead-time calendars are updated & followed ensuring timely delivery wherever possible
- Deal with customer complaints in a courteous & polite manner, always protecting the company position & seeking to find mutually acceptable solutions to business issues
- Challenge the UK support team ensuring processes are followed including SOPs in CP, Design, Sampling etc.
- Provide support on a strategic level within the business, participating fully in its management to help drive new ideas / initiatives & opportunities for overall business development and growth
- Work closely with Senior Function Leaders i.e. Design, Technical, Operational, Merchandising & Financial helping to create a co-ordinated, efficient and driven approach at all times with the rest of the sales team