Location: Leicester

Type: Permanent

Industry: Ladieswear

Job Ref: TGM1694

An exciting opportunity for a Sales Administrator with strong, and industry experience to join a fantastic supplier of garments to both retail and trade, working with high street retailers and supermarket brands.

The role:

• To assist in the smooth running of the sales process, by carrying out the associated administration tasks for sales orders, processing samples and maintaining a critical path; with accuracy and in a timely manner.
• Raise samples as requested by the Sales Manager, ensuring tech packs are sent to the factory. Ensuring that clarification is sought where required and paperwork / data input is completed accurately.
• Keep the sample tracker up to date with all relevant information
• Prepare handover pack from sales to Merchandising, ensuring all relevant documentation in in place.
• Day to day contact with assigned customers and factories by email and telephone; responding promptly to communications and taking appropriate actions to ensure that needs are met or that they are escalated appropriately.
• Ensure the sales monitor is maintained, updating content regularly.
• Sales data entry to PDCF (internal / group sales order system)
• Maintaining accurate and timely information on company systems and working with a ‘critical path’ for every customer order
• Sort and distribute incoming team post and prepare and send outgoing team post.
• Support the Sales Manager in their absence by following up enquiries, maintaining communication with customers, factories, and colleagues.
• To be flexible within the company, carry out any other ad-hoc duties and help in other areas when required to do so.
• Tech pack to be sent within 48 hours of receipt of the file (>95%)
• Checked and updated daily (100%).
• To be sent to Merch within 24 hours (>95%)
• Sales monitor to be updated daily.
• Data entered to system as received ongoing with 100% accuracy.
• CP must always hold up to date information, to be updated as required by updates (100%).
• Ongoing / Daily

Requirements:

• Fashion related business experience preferably
• Strong Excel skills
• Positive, personable, and approachable, proven ability to develop and maintain strong customer relationships
• Ability to work under pressure in fast-paced environment, with shifting priorities while maintaining deadlines.
• Ability to act quickly and accurately
• Ability to multi-task, proactively trouble shoot, problem solve and effectively influence.
• Attention to detail, initiative, organization and strong verbal and written communication skills.
• Proficient in PC operation and MS office suite
• Highly analytical and a strategic thinker