Location: Manchester

Type: Permanent

Industry: Homeware

Job Ref: TGN5232

The company

An exciting opportunity for a highly skilled and motivated Junior Merchandise/ Planner to join a dynamic import/wholesale business who specialise in selling their products to large retailers across the UK.

Job Summary: As the Merchandise Planner for Dropship, you will play a pivotal role in providing comprehensive merchandising support to assigned customers. Your main responsibilities will include managing post-sale activities, demand planning, daily trading analysis, and ensuring timely delivery and customer satisfaction. This role demands a proactive and detail-oriented professional who thrives in a standalone position.

Key Responsibilities:

• Collaborate with the Buying team to promptly communicate any customer purchase order changes.
• Update and distribute customer-specific reports accurately and in a timely manner.
• Maintain a precise and up-to-date sales order book on the company’s ERP system, including critical information such as dates, margins, quantities, and prices.
• Liaise with prominent supermarket chains, such as Shop Direct, Curry’s, Studio, and more, via email correspondence.
• Notify customers promptly regarding product shortages or any changes to availability.
• Ensure accurate database management by adding or removing products as they go live, cross-referencing with the system.
• Monitor customer forecast models, maintaining optimal in-stock levels, and reporting any out-of-stock issues.
• Prepare and publish daily and weekly trading reports, highlighting trends, potential out-of-stock issues, and identifying stock depletion and replenishment needs.
• Utilize customer data to analyse sales, place rebuys when necessary, and raise all received forecasts to the company’s ERP system (MS Navision)
• Cross-reference forecasts and catalogue reserves during stock builds, comparing against sales history, and flag any significant changes for discussion with the sales account manager and customer.
• Monitor customer portals to track forecast accuracy and predict reduced forecasts based on stock availability.

Required Experience:

• Merchandising/demand planning experience would be ideal.
• Experience within an import/export/fmcg/supply chain business would be ideal
• Excellent analytical/forecasting and Excel skills essential
• Excellent customer care skills with a focus on providing exceptional service.