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Head of Credit Control (TGM1867) – Excellent Salary DOE

Head of Credit Control (TGM1867) – Excellent Salary DOE

  • Office Support
  • Leicester

Location: Leicester

Type: Permanent

Industry: Ladieswear

Job Ref: TGM1867

An exciting opportunity for a Head of Credit Control with strong fashion supplier or retail background is required to join a fantastic supplier of garments to both retail and trade. This role would suit an efficient and bright self-starter who is keen to progress in a fast-paced European fashion business.  You must have worked for a fashion supplier or retailer previously.

Key Responsibilities:

  • Manage receivables processing in accordance with agreed service levels for all income sources.
  • Keep customers informed and up to date with payments, striving to ensure positive customer engagement.
  • Ensure accurate operation of debtors control accounts and sales ledger, and timely settlement of invoices.
  • Ensure reporting on aged debtors is distributed weekly and check accuracy of reporting.
  • Implement effective checks to ensure correct income is received.
  • Ensure correct coding is in place for reliable accounting information.
  • Resolve problems and issues within agreed service levels.
  • Ensuring all team members have received appropriate training and cross-training opportunities have been capitalised upon.
  • Support on the delivery of broader process changes to improve procedures within the AR & collections functions.
  • Develop and maintain insightful management reporting on key performance indicators.
  • Delivering the month-end close processes and reporting, including the monthly dashboard and bad debt provision.
  • Ensuring minimal unallocated cash is present on balances at month end.
  • Check customer credit ratings and insurance and ensure system is up to date to manage and control risk to business in a proactive way.

Job Requirements:

  • Significant experience in similar Accounts Receivable leadership roles (Essential).
  • Background in fashion (Desirable)
  • Worked in a FMCG environment as head of invoicing and credit control (Desirable).
  • Proven experience of processing high volume transactions. (Essential).
  • Knowledge of accounting and VAT principles. (Essential).
  • Experience in driving improvements within an Accounts Receivable function.
  • Track record of managing and developing high-performing teams. (Essential).
  • Experience of working with remote team (essential ESOL experience – India desirable) and hands on management. (Desirable).
  • Experience with Business Central or similar financial ERP systems (Essential).
  • Data processing and interrogation skills (advanced excel vlookups etc).  (Essential).
  • Knowledge of full start to end process – from order to cash collection. (Essential).
  • Currently 5 days in the office.
  • Supporting whole team with queries but working to improve user knowledge and control interruptions via quality manuals/ knowledge transfer and record.


  • Strong ownership and accountability with a positive attitude.
  • Ability to assess performance and identify areas for improvement.
  • Excellent data analysis and problem-solving skills.
  • Strong customer service and communication skills.
  • Effective time management and organisation skills.
  • Strong people management skills.
  • Excellent communication and engagement skills.
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