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Digital Experience Optimisation Manager (TGN4823) – Excellent Salary DOE

Digital Experience Optimisation Manager (TGN4823) – Excellent Salary DOE

Location: Manchester

Type: Permanent

Industry: Homeware

Job Ref: TGN4923

The Company

One of the fastest growing online home retailers in the North West. We offer on-trend products for home and life, for a price that suits all budgets.

We have everything from the latest bedding styles, soft towels, throws, curtains, rugs and best-selling hoodie blankets.

Reporting to the E-Commerce Manager, the Website and CRO Lead will be from an online Retail background with extensive experience of Magento 2 and Linn works, a self-starter with a proven track record of:

Main Duties

  • Responsible for the running of and optimisation of a high-transaction Magento 2 website, working with E-Com, Marketing, Buying, Merchandising and Developers
  • Collecting and defining requirements for front-end development and back-end integrations
  • Managing a prioritised backlog for a Magento development team
  • A/B testing to validate optimisations and new functionality before moving to development
  • Develop and execute the web optimisation strategy aligned with growth plans, ensuring seamless delivery and website performance.
  • Owning and developing a rolling backlog across onsite technical improvement
  • Improving the site and customer experience, identify issues within customer journeys and develop solutions
  • Communicating with the off-site development team, briefing, reviewing, testing, and implementing new developments to OHS expected outcomes
  • Working with our SEO agency, responsible for improving our search engine visibility, keyword rankings, and organic traffic.
  • Perform regular reviews of functionality on other websites to identify new opportunities for the business
  • Owning day to day feed management, while working on feed development as required
  • Support the ecommerce team with the adoption of any new functionality and troubleshoot any issues and responsibilities for overall site performance
  • Performing UX evaluations and audits, driving growth across key touch points on the websites
  • Use site analytics to plan and develop initiatives to improve engagement, maximise conversion, increase site traffic.


  • Hands-on experience of Magento 2 is essential, Linnworks is preferred but not essential
  • Requirements building and backlog management with a development team is essential
  • Bachelor’s degree in Computer Science or related degree required
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office Suite or related software
  • Excellent organisational skills and attention to detail
  • Excellent analytical and management skills
  • Excellent interpersonal skills
  • 4+ years working in online retail in a website manager, CRO or Product Owner role
  • Work independently and cross-functionally with departmental stakeholders
  • Data-led and curious, constantly looking for opportunities to improve customer experience and website performance
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