Location: London

Type: Permanent

Industry: Ladieswear

Job Ref: TGS1524

The Company:

An experienced Accounts / Customer Service Administrator is needed to join a highly successful  supplier of apparel.  The role will be hands on and the person will need to work on their own initiative as well as part of a team and have experience working under pressure and meeting deadlines.

The Role:

• Supporting the Accounts and Logistics team.
• Requesting payments from customers.
• Processing Proforma customer payments.
• Releasing and allocating PayPal payments.
• Filing invoices by date and number.
• Filing picking/packing, despatch notes.
• Assisting on incoming customer calls.
• Replying to customer queries via telephone and email.
• Processing customer orders.
• Additional administration duties as required.
• To invoice customers and manage any aftercare issues.
• To support the logistics team as required.
• To assist with despatch process.
• Liaise with couriers as required.
• To support the fulfilment process from customer order to delivery.
• General office duties and covering colleagues during absences.

Skills Required:

• MUST have at least 2-3 years experience in a similar role.
• Must have worked within an accounting / customer service role
• Proficient in MS Office to a high level
• Self-motivated, flexible attitude highly organised.
• Ability to prioritise own workload and meet deadlines.
• Strong written and verbal communication skills.