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Accounts/Customer Service Administrator (TGS1524) – £27k – £30k

Accounts/Customer Service Administrator (TGS1524) – £27k – £30k

  • Office Support
  • London

Location: London

Type: Permanent

Industry: Ladieswear

Job Ref: TGS1524

The Company:

An experienced Accounts / Customer Service Administrator is needed to join a highly successful  supplier of apparel.  The role will be hands on and the person will need to work on their own initiative as well as part of a team and have experience working under pressure and meeting deadlines.

The Role:

  • Supporting the Accounts and Logistics team.
  • Requesting payments from customers.
  • Processing Proforma customer payments.
  • Releasing and allocating PayPal payments.
  • Filing invoices by date and number.
  • Filing picking/packing, despatch notes.
  • Assisting on incoming customer calls.
  • Replying to customer queries via telephone and email.
  • Processing customer orders.
  • Additional administration duties as required.
  • To invoice customers and manage any aftercare issues.
  • To support the logistics team as required.
  • To assist with despatch process.
  • Liaise with couriers as required.
  • To support the fulfilment process from customer order to delivery.
  • General office duties and covering colleagues during absences.

Skills Required:

  • MUST have at least 2-3 years experience in a similar role.
  • Must have worked within an accounting / customer service role
  • Proficient in MS Office to a high level
  • Self-motivated, flexible attitude highly organised.
  • Ability to prioritise own workload and meet deadlines.
  • Strong written and verbal communication skills.
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