Location: Manchester

Type: Permanent

Industry: Sportswear

Job Ref: TGN4668

The Company:

An exciting opportunity for a Supply Chain Coordinator, working for a large sportswear distributor.

This job is responsible for the financial and order management transactions that exist between its licensees and suppliers.  The operations team is expected to provide a high-level of customer service and support to licensees on all issues regarding the placement and payment of their orders.   This role requires a high-level of operational and administrative capability.

The Role:

• Ensure orders are being placed in accordance with the trading and payment terms that have been agreed between suppliers and licensees.
• Communicate surcharge and MOQ issues to the licensees during order placement.
• On behalf of suppliers, ensure pro-forma invoices and order confirmations are sent to licensees.
• Provide a point of contact for suppliers and licensees with regards to order payment, cash flow, order placement (Trasix) and shipping documentation.
• Ensure tracking reports are produced and shared with licensees on the status of all orders.
• Provide day-to-day support on any questions from licensees on the status of orders.
• Monitor and as necessary follow-up on any bulk and sample payment issues between licensees and suppliers.
• Ensures payment issues are negotiated and successfully resolved between licensees and suppliers.
• Ensure all key dates associated with the placement and payment of orders are fully understood by licensees and adhered to.
• Ensure all key operational activities are being performed in a timely manner to facilitate the order placement and payment process.
• Issue Sample order forms/Forecast Templates to markets ensuring completed forms are returned timely.
• Attend weekly calendar meetings.
• Support and track licensee SMU projects to ensure orders are placed once confirmed.
• Identify opportunities to improve the order placement and payment process.
• Work with suppliers and licensees to address and resolve operational process issues associated with the order placement and payment process
• Produce reports that present the status of order payments.

Skills Required:

• Must be approachable, personable with a positive attitude, willing to help and provide support as needed.
• Ability to present thoughts and ideas on paper clearly, concisely and accurately.
• Ability to articulate situations and information in easily understood terms.
• Ability to command attention in groups of varying size and deliver information to a global audience.
• Understanding and awareness of financial transactions.
• Ability to analyse data and trends and use as a basis to solve problems.
• Ability to work with people at all levels of the organization (internal and external) and influence the outcome of key decisions.
• Ability to identify skills gaps and needs and work with team to create a culture of continuous learning.
• Ability to prioritise work for self and that of team to ensure results maximize the benefit to the business.
• Ability to handle multiple tasks at any one time.
• Ability to ensure information, facts and figures are accurate and free from mistakes.
• Ability to respond as needed within an appropriate time-frame.
• Ability to take a stand on what’s important and know when to step-back.
• Ability to make decisions on work issues that impact the successful completion of tasks.
• Proficiency in Mac software packages (Microsoft, Adobe CS etc).
• Ability to travel and work effectively across multiple cultures.

Benefits:

• A permanent contract with flexible working
• Hybrid working
• 10% of salary bonus (dependent upon a combination of individual and company performance)
• 25 days annual leave plus bank holidays
• Life assurance – 4 x annual salary
• Private healthcare
• Income protection insurance
• Employee Assistance Programme
• Lifeworks perks and discounts