
Location: Manchester
Type: Permanent
Industry: Homeware
Job Ref: TGN4315
The Company:
Our client is a multi-product business, currently looking to expand their customer support team, with a strong, multi skilled Administrator. The company is a great place to work and offers excellent training and progression with a fast paced, varied and busy work load
Key Responsibilities:
- Supporting Customer Account Managers to compile customer order forms, checking all product details are correct and scheduling quote requests to the rest of the business including Supply Chain and Buying teams
- Building customer relationships and ensuring all customer needs are addressed
- Helping to compile customer tenders for key Retailers
- Following the critical path process
- Looking after the buying sample process including product development and production
- Working with the National Account Managers to prepare for customer meetings when required.
- Provide weekly updates to the Sales team
- Maintaining customer database information
Skills Required
- Good customer care skills
- Good written and verbal English
- Accuracy and attention to detail
- Good organisational skills
- Good computer and keyboard skills (excel & PowerPoint a must)
- An ability to work under pressure and to deadlines
- An ability to work independently and as a team
- Good administrative skills
- Quick to learn
- Proactive