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Social Media & Ecommerce Assistant – Home Textiles (TGN4332) – Up to £22k DOE

Social Media & Ecommerce Assistant – Home Textiles (TGN4332) – Up to £22k DOE

Location: Manchester

Type: Permanent

Industry: Soft Furnishings

Job Ref: TGN4332

The Company:

An exciting opportunity has arisen for a Social Media & Ecommerce Assistant to join an established and successful soft furnishings company working with leading High Street Retailers including John Lewis, Tesco & Next. You will work with the Marketing, Website & Sales teams. You will have freedom and autonomy over digital campaigns, as well as social advertising, and influencer outreach/management.

Benefits:

  • 25 days per year plus statutory bank holidays
  • Finish at 3pm on a Friday
  • Hybrid working available (3 days in the office)
  • Store Discounts
  • Casual Fridays
  • Laptop/Tablet
  • Company events

Duties include:

  • Developing and managing the social media strategy.
  • Optimising digital activity.
  • Supporting activities such as SEO and content optimisation.
  • Measuring key performance metrics, audience engagement, reach, cost per click, service quotas, bounce rate, and ad spend to evaluate return on investment (ROI).
  • Managing social media channels delivering planned content, reactive responses & trending posts.
  • Keeping abreast of industry trends as well as regulations, changes, and developments to social media platforms to ensure compliance.
  • Social listening to monitor brand mentions, and competitor activity and identify hot topics to feed into our wider marketing strategy.
  • Building relationships with key influencers including customers, bloggers, partners, online media etc.
  • Providing analysis and data as needed to support with business decisions for key markets.
  • Assisting and approving the content plan for the company blog and the B2C newsletter.
  • Becoming a key member in the Ecommerce project, sharing your knowledge and expertise.
  • Develop a strong brand presence in our key markets.
  • Manage all social media platforms, ensure social campaigns run smoothly from start to finish.
  • Working with influencers & supporting the e-commerce team.
  • Review the current approach & deliver an ambitious Social Media strategy.
  • Other duties as required.

Skills required:

  • Have 1-2 years experience in a similar role.
  • Preferably educated to degree level.
  • Organised with excellent time management skills.
  • Able to work under pressure in fast paced environment.
  • Confident and clear communication skills, both written and verbal.
  • IT skills – Excel, Word, PowerPoint.
  • Have a flair for creativity.
  • Have a car/license to travel to different locations & shoot for content.
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