Location: Solihull

Type: Permanent

Industry: Ladieswear

Job Ref: TGM1945

Our client a successful leading ladies’ retailer are looking for an Ecommerce Executive working directly for our Head of eCommerce. This company has multiple branded B2B & B2C ecommerce websites that need continuing development & improvement.

This role is ideally suited to someone with experience selling online, but who is looking for an opportunity to learn & gain extra skills.

As an Ecommerce Executive you will primarily be responsible for growing sales on our web platforms whilst keeping them up-to-date and working properly. You will be a key member of the team when it comes to monitoring and improving key ecommerce metrics. We are a small but growing close-knit team within a larger organisation and the ideal candidate will be a strong team player.

The Role:

• Keep categories and products up-to-date and error free across multiple websites & marketplaces.
• Maintain & optimise product feeds.
• Work with copywriters to produce customer friendly & SEO compliant content.
• Perform continuous keyphrase & competitor research to provide insight for other team members.
• Play an active part in the CRO process: suggest ideas & implement solutions to improve customer experience.
• Compile regular reports & provide analysis of key metrics.
• Manually process customer orders for fulfilment where automated systems are unable
• Assist with coordinating the work of agency partners.
• Troubleshoot website issues, liaising with internal stakeholders & agency partners.
• Help out the team with rare stock related tasks & trading activities.
• Continually transform your own work processes to improve efficiency & quality of work.
• Assist the Head of eCommerce in any ad hoc tasks.

Skills Required:

• Quick learner with a strong commercial mindset
• Experience of managing at least one ecommerce platform on a daily basis
• Analytical thinker with a can-do attitude to finding answers!
• Good communicator – a team player
• Strong MS Excel skills, including working with importing & exporting product data in bulk
• Basic understanding of HTML, CSS and JavaScript
• Basic image editing with Photoshop
• Working knowledge of interpreting Google Analytics data

Preferred skills (can be taught on the job):

• Admin websites in Magento, WooCommerce, Shopify, WordPress
• Experience selling on marketplaces
• Good eye for the UX design of websites

 Benefits

• 20 days holiday (in addition to bank holidays) plus holiday loyalty scheme.
• Staff discount on products
• Offices are 400 metres from the new Parkway Tram stop (Metrolink)
• Offices provide free parking
• Relaxed, professional and friendly working environment.
• Busy and varied workload
• Excellent chance for personal development