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Customer Support Administration – Hybrid (TGN4509) – Excellent Salary DOE

Customer Support Administration – Hybrid (TGN4509) – Excellent Salary DOE

Location: Manchester – Hybrid

Type: Permanent

Industry: FMCG

Job Ref: TGN4509

The Company:

An experienced Customer Administrator is required to join a highly successful company, great place to work, friendly and fast paced office environment – good prospects, excellent training and development

Benefits:

  • The role is hybrid, 3 days in the office and 2 from home
  • Finish at 3pm on a Friday
  • Holidays are 21 days + birthday plus bank holidays

The Role:

  • Reporting to the Sales Administration Manager
  • Communicating on a daily basis with major high street retailers and third party logistics providers.
  • Ensuring all sales orders are input onto the ERP system
  • Allocating stock against orders
  • Chasing stock with the internal merchandising team
  • Liaising with external customers in relation to orders
  • Dealing with direct to customer orders from major high street customers
  • Confirm all stock movements from warehouse via invoice processes.
  • Provide ongoing support for internal SOP colleagues.

Skills required:

  • Methodical.
  • High attention to detail.
  • Possess the ability to work under pressure and to tight deadlines delivering results.
  • Knowledge of IT Order Processing Systems
  • Good level of numeracy and literacy.
  • Good Information Technology skills including the use of Microsoft Office (Word, Excel, Outlook) also use of Internet.
  • Good telephone manner.
  • Ability to communicate with internal and external customers.
  • Flexible approach
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