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Customer Service Advisor (TGN4486) – Excellent Salary DOE

Customer Service Advisor (TGN4486) – Excellent Salary DOE

Location: Manchester

Type: Permanent

Industry: Sportswear

Job Ref: TGN4486

The Company:

An amazing opportunity for a Customer Service Advisor to join an established well known retailer to join their customers and external sales teams.

Responsibilities:

  • To process orders onto the Visual ERP system speedily, accurately and efficiently.
  • To assist with enquiries from our own staff and our customers.
  • Order administration including digital order management.
  • To assist in any other sales office administration duties.
  • To cover for other colleagues when they are away.
  • To carry out any other job-related duties which may be requested from time to time by senior staff.
  • To ensure that all ISO procedures associated with this job are done in line with documentation and any changes are managed according to ISO requirements.
  • To take responsibility for contributing to own training and development.

Skills Required:

  • A minimum Of 2 years experience in a similar role is essential.
  • Excellent communication skills, both written and oral.
  • Strong eye for detail and strives for a high level of accuracy.
  • Computer literate (MS Office, in particular Excel and Word).
  • Good organisational and communication skills.
  • Ability to multi task and be able to work to tight deadlines.
  • Strong sense of urgency and ability to work under pressure.
  • Work well independently and as part of a team.
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