Location: London
Type: Permanent
Industry: Ladieswear
Job Ref: TGS1475
The Company:
An experienced Administrator/Customer Service Assistant is needed to join a highly successful supplier. The role will be hands on and the person will need to work on their own initiative.
The Role:
- To manage the order fulfilment process from customer order to delivery to invoice and manage any aftercare issues.
- Processing Proforma Customer Payments
- Effectively liaising via telephone and email with business stakeholders, building and maintaining relationships and customers.
- General office duties
- Update purchase ledger
- Additional administration duties as required.
- Assist with monthly Bank reconciliations.
Skills Required:
- Passion for providing excellent customer service.
- Computer literate to a high level in Microsoft 365 applications
- Confident attitude with the ability to deal with stakeholders at all levels.
- Ability to work under pressure and meet deadlines.
- Self-motivated, shows initiative and has the ability to multitask.
- Reliable and hardworking.
- Effectively liaising via telephone and email with business stakeholders, building and maintaining relationships and customers.
- Being a team player in what can be a fast-paced environment.