Location: Manchester

Type: Permanent

Industry: Homeware

Job Ref: TGN4574

The Company:

Our client is currently looking to expand their customer support team, with a strong, multi skilled Account Coordinator. The company is a great place to work, with first class office space, excellent training and progression with a fast paced, varied and busy workload. The company are friendly and informal and offer a great team culture

This role will be mainly supporting the Sales Director, working key customers, Amazon, Dunelm, Studio, Freemans.

Key Responsibilities:

• Supporting Sales Account Managers to compile customer order forms, checking all product details are correct and scheduling requests to the rest of the business including Supply Chain and Buying teams
• Supporting customers to make sure that all questions are addressed
• Helping to compile customer orders for key Retailers
• Following the order process through to deliver
• Managing sample requests
• Working with the National Account Managers to help prepare customer information
• Provide weekly updates to the team
• Maintaining customer database information

Skills Required

• Excellent customer care skills
• Good written and verbal English
• Accuracy and attention to detail
• Good organisational skills
• Good computer and keyboard skill
• An ability to work under pressure and to deadlines
• An ability to work independently and as a team
• Good administrative skills
• Quick to learn
• Proactive