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Account Coordinator – Homeware Brand (TGN4574) – Excellent Salary DOE

Account Coordinator – Homeware Brand (TGN4574) – Excellent Salary DOE

Location: Manchester

Type: Permanent

Industry: Homeware

Job Ref: TGN4574

The Company:

Our client is currently looking to expand their customer support team, with a strong, multi skilled Account Coordinator. The company is a great place to work, with first class office space, excellent training and progression with a fast paced, varied and busy workload. The company are friendly and informal and offer a great team culture

This role will be mainly supporting the Sales Director, working key customers, Amazon, Dunelm, Studio, Freemans.

Key Responsibilities:

  • Supporting Sales Account Managers to compile customer order forms, checking all product details are correct and scheduling requests to the rest of the business including Supply Chain and Buying teams
  • Supporting customers to make sure that all questions are addressed
  • Helping to compile customer orders for key Retailers
  • Following the order process through to deliver
  • Managing sample requests
  • Working with the National Account Managers to help prepare customer information
  • Provide weekly updates to the team
  • Maintaining customer database information

Skills Required

  • Excellent customer care skills
  • Good written and verbal English
  • Accuracy and attention to detail
  • Good organisational skills
  • Good computer and keyboard skill
  • An ability to work under pressure and to deadlines
  • An ability to work independently and as a team
  • Good administrative skills
  • Quick to learn
  • Proactive
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