Location: Manchester

Type: Permanent

Industry: Licensed Products

Job Ref: TGN4992

The Company:

An exciting opportunity for a Senior Merchandiser to join a leading Manchester Licensed apparel supplier in the UK. Working with all major retailers offering stylish nightwear across a range of toddler licenses, plus producing non licensed & licensed nightwear across Ladies, Men’s and Kids.

This position works in partnership with the production team, design team and finance team supporting our Department Managers and our teams across our offices. Core to the role is providing a high level of support, impeccable attention to detail and administrative skills to achieve the delivery of product for the right cost at the right time, maintaining the highest level of service and quality for our customers ensuring the Group standards are always met.

The Role: 

• Oversee the production process from order to manufacture and delivery of our products.
• Management of key customer accounts, ensuring all orders are fulfilled to the right spec and within the agreed timeframes.
• Extensive knowledge of fabrications, print techniques and production process.
• Critical path management ensuring deadlines are met / customer portals are updated.
• Arrange and manage Weekly critical path meetings with Factories.
• Share Critical path with customer notifying them on any potential risks due to delays in approvals / production.
• Build and maintain strong supplier and customer relationships.
• Work cross functionally with internal teams communicating relevant information.
• Attend customer meetings when required.
• Attend internal handover meetings with production, design, and sales teams.
• Review contracts to ensure VCP’s quantity price is correct and is agreed with the sales team.
• Liaise and gain confirmation from the factories to ensure they can meet the customer order requirements.
• Working alongside technical in regards packaging information so that factories can order the correct packaging on time from nominated suppliers or to source locally.
• Ensure fabric qualities/ strike offs / lab dips / bulk fabric / bulk trims are all submitted and approved within the critical path timeline.
• Working with the production team to ensure sampling, sealing procedures and testing requirements are met according to the critical path.
• Liaise with customers for a request for approval to move goods and update customer systems where applicable.
• Authorise factories to ship goods and update systems once gold seal and AQL is approved.
• Negotiate / request shipment extensions with customers and factories.
• Request packing lists, factory invoices ensuring that all relevant documentation is received and is correct to customer contract.
• Amend packing list on group system if there are any changes once shipped.
• Landed goods only – ensure follow up until receipted into DC and stock is arranged for delivery to customer.
• Ensure that the group system is kept up to date to ensure that reporting is accurate for the group.
• Meet the business on time delivery targets.
• Collaborate and communicate effectively with cross-functional teams across the group.

Skills Required:

• Excellent communication skills, both written and verbal, internal and external.
• Attention to detail.
• Highly organised with good negotiation skills
• Keen to learn and progress within a friendly team.
• Must have previous experience as a Merchandiser in a similar environment.
• Experience of liaising with overseas factories and handling large customer accounts
• Fully computer literate with strong ability in Outlook, Excel and Word.